PREMIUM EXPERIENCES
WHAT’S THE DIFFERENCE BETWEEN A TICKET+ TICKET AND PREMIUM EXPERIENCES?
Our Premium Experiences packages offer guests the ultimate experience of the action. The packages offer a range of benefits including elevated platforms overlooking the best of the action, plentiful food and drink and complimentary reserved car parking.
WHAT IS THE MINIMUM SIZE BOOKING FOR PREMIUM EXPERIENCES?
2 people is the minimum group size.
DO I GET A DISCOUNT FOR MULTI-DAY BOOKINGS?
No. However, please do contact the team at premium@europeantourgroup.com to discuss any additional benefits on offer.
HOW CAN I PAY FOR MY EXPERIENCE?
You can pay via credit card, debit card or Amex. Paying by bank transfer is also possible but please contact the team at premium@europeantourgroup.com
WHAT IS THE POLICY ON BRINGING CHILDREN INTO HOSPITALITY?
As this is an area where alcohol is served, we would recommend that hospitality is unsuitable for children under 12 years of age. We don't have a discounted children's rate for Premium Experiences purchases. For any questions or clarifications, please contact premium@europeantourgroup.com
IS THERE A DRESS CODE?
Smart casual attire is recommended (shorts are permitted but no ripped denim)
CAN WE MOVE AROUND THE COURSE AND FOLLOW THE PLAYERS WITH A PREMIUM EXPERIENCES PACKAGE?
Yes, all premium experiences packages allow you to also follow the action around the course.
IS FOOD AND DRINK INCLUDED IN A PREMIUM EXPERIENCES PACKAGE?
Yes, all premium experiences packages have food and drink included.
WILL MY SPECIAL DIETARY REQUIREMENTS BE CATERED FOR?
Vegan and Vegetarian options will be available as alternatives each day. Should you have any other special dietary requirements please contact premium@europeantourgroup.com.
WILL THERE BE VEGETARIAN AND VEGAN FOOD ON OFFER?
Vegan and Vegetarian options will be available as alternatives each day. Should you have any other special dietary requirements please contact premium@europeantourgroup.com.
ARE THE TABLES IN PREMIUM EXPEREINCES PRIVATE OR SHARED?
Each package and event can differ on the table layout. Please explore further information here.
CAN I TRANSFER TICKETS TO MY GUESTS?
Yes. All tickets will be digital and will be able to be transferred to your chosen guests before the event.
HOW MANY CAR PARKING PLACES DO I GET?
Premium Experiences clients will receive reserved VIP parking (one per two guests).
ARE THERE TVS IN HOSPITALITY?
There are TVs in all of our Premium Experiences showing live action.
WHEN DO I NEED TO PAY?
Payment is required at the time of booking.
IS THERE A SERVICE CHARGE?
No, the prices listed on our website display the full cost, with everything included on the day.
IS MY BOOKING REFUNDABLE?
It is not possible to exchange or refund tickets if you would like to change day. However, in certain circumstances that play is affected, tickets are refundable. Please see our full terms and conditions attached below.
I DIDN’T RECEIVE THE CONFIRMATION EMAIL, WHERE CAN I FIND IT?
If you didn't receive a confirmation email of your purchase, please first .check your junk/spam, and then please contact a member of our team at premium@europeantourgroup.com
HOW CAN I FIND OUT MORE ABOUT PREMIUM EXPERIENCES TICKETS?
For any payment, invoicing or enquiries of any nature please reach out to our team via the below:
Tel: +44 1344 840 681
Email: premium@europeantourgroup.com
WHO SHOULD I CONTACT FOR MORE INFORMATION ON THE PREMIUM EXPERIENCES?
Please contact our sales team via +44 1344 840 681 or email on premium@europeantourgroup.com.
